How To Remove Call Forwarding Safaricom Notification Icon



Status and Notification icons Your phone will tell you exactly what’s going on by showing you simple icons. Check out the full list below to figure out one that. com, to be able to forward messages on Galaxy SIII, you just need following the simple steps below: Go to Apps through Home scren. Step 6: Enter the requested information for your emergency 911 address. Missed call emails are managed by Exchange and to that extent the option is found with in Office 365. Unlike call forwarding where your work phone doesn’t ring, you can set your incoming calls to simultaneously ring your phone and another number or contact. Alternatively, you can set up call forwarding through your carrier's support site without using Galaxy S9 or S9+. It's not possible to divert incoming calls via Android, but most Mobile Carriers accept special dialled sequences to do it before the call reaches your phone. This wikiHow teaches you how to automatically send incoming phone calls to voicemail on your Android. Call forwarding enables incoming calls to be directed to a different phone number tap the Phone icon. Enter Youtube, then tap Search. UTC on November 3, 2019 to maintain accurate GPS location and to continue to use functions that rely on correct date and time including App Store, iCloud, email, and web browsing. From the settings menu, select Call 6. Important Information for iPhone 5 owners: Update your iPhone to iOS 10. To accept the incoming call and place it on hold. Samsung Galaxy Note 8. Visual changes to Action Center: Individual app notifications in Action Center no longer show the app icon repeated for each notification and will only be seen in the header that groups together all the notifications specific for that app. Is there a way that you can forward calls from one phone number to be retrieved by another phone with out changing the second phone's number? If so how? In other words, is there a way for one phone to have two phone numbers??. Tap Settings in the upper-right corner. Remember to turn off Call Forwarding to receive calls directly on your iPhone again. A check mark will be placed next to it once it's active. Tap Always forward. Now bimonthly. 'Answer with Video' When you receive a call on Skype, a notification window will appear on your screen. 6 of 9 Edit mode. Turn Off Call Forwarding: Go to the "Notification" area; Tap "Settings" > "Call" Scroll to "Incoming Call" Tap "Call forwarding" and select to "Always forward", or choose a different forwarding option to disable; Tap "Turn off" Block Calls From a Number / Contact: Swipe the "Status" bar down on the home screen. Re: Can't disable call forwarding to cell phone from home phone - WORKAROUND FIX So last night I got a call from a Level 2 Tech at Comcast who said my issue had been escalated. Why not able to see broadcast list while forwarding the message. From the Home screen, tap Phone. Skype for Business: Getting Started with Your Digital Voice Polycom Phone This page features instructions for using a Polycom phone with the University's digital voice (Skype for Business) service. The pull down notification panel on my S7 edge has completely disappeared! I can still see the notification icons of the different apps but when I swipe down from the top nothing comes out. It is similar and very easy to make it. If you are using some other 3rd party app it will basically be the same steps to correct the issue. Conference Conference Feature. From any Home screen, tap the Phone icon. It's not possible to divert incoming calls via Android, but most Mobile Carriers accept special dialled sequences to do it before the call reaches your phone. Voice privacy: Checkmark to enable enhanced privacy mode. To set up Call Forwarding on Xfinity Connect Voice, click on the gear icon in the upper-right of the Xfinity Connect Voice screen, then select settings. * Unlimited usage times. A ringing call icon appears next to Caller ID. xda-developers Samsung Nexus S Nexus S Q&A, Help & Troubleshooting Call forwarding icon stuck in notification bar (Solved) by slonn XDA Developers was founded by developers, for developers. Please note that your carrier controls where your calls are forwarded to. To forward all calls another number: In the Skype for Business interface, click on the settings icon. You may choose to receive notifications only when there are new, urgent messages or for all new messages using the chosen Out Call Notification Method. GSM phones. In the Forward Calls to field, enter the number where calls will be forwarded. How to Make Calls Go Directly to Voicemail on Android. Voicemail to Text (V2T) After you receive your Call Notification, you can quickly read your voicemail messages instead of having to listen to each one. This icon will appear in the status bar. Key in the contact number to which you wish to divert all your incoming calls to. Enter the desired forwarding number, then select TURN ON. This will see a notification, which will inform you that it is dialling the number Using your iPhone. It is similar and very easy to make it. Visual changes to Action Center: Individual app notifications in Action Center no longer show the app icon repeated for each notification and will only be seen in the header that groups together all the notifications specific for that app. Here's how to forward calls on an iPhone, no matter what phone carrier you use. Disable Call Forwarding: Access the "Notification" area and tap "Settings" Tap "Call" Scroll to "Incoming Call" and tap "Call forwarding" Tap "Always forward" or a different forwarding option you want to disable; Tap "Turn off" Block Calls From a Number: On the home screen, swipe the "Notification" bar down. Call forwarding is the process by which you reroute an incoming call on your Samsung Galaxy Note 3. This will open a screen with several options. Step 6: Enter the requested information for your emergency 911 address. Notification settings To change a notification setting, on the home screen, swipe down from the top of the screen. Step 1: Open the Settings app. These USSD codes helps you to activate and deactivate call forwarding facility on your mobile number. Add color to all the icons in your collection. For example, you can send to your office all calls you receive while you're on vacation. Tap on Send & Receive. Tap Always Forward. Yet, most of time, maybe what you want is blocking recipients from forwarding your meeting invitation, instead of a simple notification. How to Root Huawei Honor U8860 Version 2. Override Do Not Disturb—Turn on or off. If an emergency call is placed, Silence Unknown Callers will be temporarily disabled for the next 24 hours to allow for your iPhone to be reached. Restart the phone and icon should no longer appear. Step 3: Tap and hold on the thread you wish to forward. CDMA CALL SETTINGS. Here’s what’s new in Build 14322. Unless calls are forwarded to your Fido Voice Messaging service, Call Forward minutes are always charged at a pay per use rate unless you have a Call Forwarding add-on. Call forwarding unconditional. Then, swipe the red power icon from left to right to turn off your iPhone. 35419, the access to Mobile Collaboration is allowed only for users with Essential License and higher. Your Galaxy S10 is a mini complex computer and can be a target for ads and other forms of malware. Calls Going Straight to Voicemail – iPhones 4, 5, 6 and Later Models Scroll down to Call Forwarding icon, I came across a note to turn off Call Forwarding. Click on your picture in the upper-right corner and select “Settings” from the drop-down; Select “Lead Forwarding” from the left navigation menu and then click “Edit lead forwarding settings” From this page, you can add new forwarding rules. In the Settings menu, head down to “Apps. It is similar and very easy to make it. The call forwarding status icon indicates phone calls to the SIM card are currently diverted/forwarded to other numbers or voicemail. If you are calling a mobile or landline, for the best. Two working modes to detect forwarded calls. YouMail simply helps you tell your carrier where to forward your calls. • the Alternate extension has Call Display enabled. Safaricom PLC Verified account @SafaricomPLC Safaricom is a leading provider of converged communication solutions in Kenya. If you’re trying to get email to be forwarded to your cell phone, or even just trying to get notifications of email, then you would need to have internet access on your phone. When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar. That being said, let’s take a look at how to easily add a click-to-call button in WordPress. This should be the first option on the top of the menu. When the icon appears you can drag down the notification panel and select. com and manually add any and all numbers you never want to be able to leave a message again. However, you may want to use other settings. Swipe left and right on the icons to view all pages. My Android OS is still 6. When you set up Call Forwarding in Skype for Business, the number you set your calls to be forwarded to will be displayed to the person who called you. • Call Forwarding: Enable/disable or update Call Forwarding Always settings. >Click “Turn Off” to disable OR 1. Setting Skype for Business call forwarding options from Windows. Then select Call Forwarding followed by Simultaneous Ring and finally New Number. Stop call forwarding. Calls and Voicemail. The system is compatible with most models of Android smartphones and tablets. The call will still go to voicemail and appear in your recent calls list, but you won't get a notification when you get the call. Either way, that’s what you’re looking for. Note: To forward calls from an extension to another number in Account Manager, the legacy version of Virtual Office Configuration Manager, click here. How to silence notifications from a group text on an iPhone tap "info" or the icon of a circle with an 'i' in it. Here is how you can use Jio call forward to other number it will allow to Divert calls to another mobile number, also allow when call waiting and divert it. Press Settings. Call Forward Always Call Forward Always automatically forwards all incoming calls to a specified phone number. I also have an. Note: Please ensure you have signed in to your Apple ID. Ionicons Cheatsheet, 318 icons. Apple’s 2018. How to forward text messages? As written on technipages. Calls Making a call Open the Apps screen, tap Phone → , enter a number to dial, and then tap. From the call menu, select Settings 5. You can edit the message if desired. Dial * 7 2 and the number to where you want your calls forwarded. Tap to turn on the toggle for “Manual. See how PagerDuty's Platform for Real-Time Operations integrates machine data & human intelligence to improve visibility & agility across organizations. To make a call, in the Phone app, tap. Shipping Disclaimer: Orders placed after 12PM local destination time will not be processed and shipped until the following business day (Mon-Fri excluding Holidays). If you're wondering how to secure it from threats, or if you want to know how to get rid of. [view screenshot] Choose Call Forwarding from the left column. You can also allow calls and messages from contacts, or favorite contacts. Quick Tips for Polycom® VVX® 500 and 600 Series Business Media Phones To disable call forwarding: The DND icon displays on the line key and in the. When call forwarding is turned on the Call forwarding icon will be displayed in the Notification bar. How do I forward calls from a Virtual Number to an External Number using Auto Attendant in Configuration Manager? How do I return a number I've claimed in Virtual Office Configuration Manager? How do I swap phone numbers between users and other services?. Under Incoming Call , tap Call forwarding and select Always forward. Select a topic below to see step-by-step instructions:. Trashed messages are deleted automatically. Shubham Pahwa, Mar 14, 2017: I am using Alert. Call Forwarding is now off. I am no longer receiving a new Voicemail waiting indicator on my phone. Then, dial and connect with the second party and press Confrnc again. After the call waiting tone is disabled, only the notification for new incoming call will be displayed on the LCD. I thought I remembered that there was an app I could disable, or a service I could stop. Step 1: Open the Settings app. Call forwarding icon stuck on the notification bar. Step 3: Tap and hold on the thread you wish to forward. Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring. You can add and remove delegates whenever you need to. How to Set Up Auto Forwarding in Outlook 2013. Remember to turn off Call Forwarding to receive calls directly on your iPhone again. For example, if you have automatic replies turned on, then you could set up your rule to transfer the caller to a different number. and set them to auto-delete; How to set up call forwarding on an. Call forwarding is the process by which you reroute an incoming call on your Samsung Galaxy Note 3. If you don't have your device or *72 doesn't work, Immediate Call Forwarding can also be turned on via My Verizon. If you have any questions on the meaning of notification icons on Samsung Galaxy S5, please let us know it in the comment box below. Hello I am only able to see recent and frequent chats only while forwarding the message. Safaricom! Am really annoyed with you. Icons at the top show notifications and phone status icons. You’re probably aware of what most iPhone status bar icons mean, but there are some that you don’t see very often among the 27 total icons. When call forwarding is turned on, the Call Forwarding icon will be displayed in the Notification Bar. (not available in Skype for Web). Touch > Settings. YouMail simply helps you tell your carrier where to forward your calls. Scroll to and tap the Call forwarding switch to turn on. Browse the FAQs below to find quick answers to your questions and if you don’t find the answer, please tell us. iPhones running iOS 11 also give you the ability to turn off your iPhone in Settings. 5 lakh transactions a day. Show notification dot—Turn on or off. Don't forget to turn Call Forwarding off when you no longer want your calls sent to another number; otherwise, you'll be wondering why your iPhone doesn't ring anymore. Writing and sending SMS/iMessage. Here is why. Call forwarding unconditional. Since voicemail options are normally based on the carrier that you use, the easiest way to do this on any Android phone is by installing an app called "No More Voicemail"; however, you may also be able to use a carrier code, and some Android models allow you to disable call forwarding, which prevents calls from being forwarded to your voicemail. Now my phone never rings. Calls to your old number will get forwarded to your new one, and you’ll never miss an important call because someone forgot to update their address book. To cancel call forwarding, select the Forward soft key and then. Get help with bill pay, pay as you go, broadband and TV with Vodafone Support. You will now be wondering what this message means and maybe how to disable it. Your system administrator can help you set up speed dials from your User Options web pages. To turn on/off Call Waiting on your Redmi, please follow these steps : On your phone, find and launch the Phone app. Call forwarding icon stuck on the notification bar Updated to 8. Back in Android 2. Scroll down to the Messages option and tap on it. That being said, let’s take a look at how to easily add a click-to-call button in WordPress. Note: To change the call forwarding number, edit the number as desired then select UPDATE. So, this is how to forward a text on Android, how to forward entire text conversation on Android, and also how to forward multiple text messages on Android. This feature informs you when there is a missed call, without the need to open the RingCentral Phone Mobile App. You can choose whether the app should vibrate or ring your device when a call from a white listed contact comes through. With our call forwarding service, the call is automatically forwarded to the mobile or landline number of your choice. The customer may end the lease and return the phone at anytime. Use the following instructions, or call your carrier and ask them to remove call forwarding. Edit or enter the phone number you want to forward calls to, or select an existing contact; Tap "Update" or "Turn On" Disable Call Forwarding: Launch "Phone" Tap "Menu" > "Settings" Go to "Call settings" Tap "Call forwarding" and select the call forwarding feature you want to turn off; Tap "Turn Off" to confirm. Those calls will not "ring" on your machine. Disable call forwarding From the Call forwarding screen, select Always forward then select Turn off. Tap the indicator next to Call Forwarding to turn on the function. Call our Customer Contact Centre on +254-20-329-3900 / 0722 203666 / 0732 143900; Inform the Contact Centre agent about the issue at hand (be sure to provide the Contact Centre agent with the bill reference number) The Contact centre agent will escalate the matter and you will receive a call from a bank official. ending a Call Tap to finish a call. Users can make some changes to their email address and extension preferences through the End User Portal without an administrator’s assistance. How To Soft Reset An iPhone If The Power Button Is Broken. 0 and later, after unlocking you might get no service (in an area you know has good service). About notifications. TURN OFF CALL FORWARDING: From the Call forwarding screen, select Always Forward then select TURN OFF. Opens the Details for a multiparty call in the Missed, Placed, and Received Call. Note: if you turn off Tips & Tricks, you might not see birthday notifications in Skype; Scheduled call notifications: to be reminded for scheduled calls; Poll notifications: to be notified for polls in Skype; In-app notifications (Notifications when you are using Skype on your device). With the Call Waiting feature, when you’re on call and a second call comes in, you’ll hear a tone to let you know the second incoming call. In the Forward Calls to field, enter the number where calls will be forwarded. Tap the Search field. 35419, the access to Mobile Collaboration is allowed only for users with Essential License and higher. Please note that your carrier controls where your calls are forwarded to. Press the menu icon. Alternatively, you can press the CFwdALL button on your Cisco desk phone to turn off call forwarding. Filed Under: Galaxy S9 Guides Tagged With: call forwarding, call waiting, dual messenger, dual SIM always on, dual-SIM, Galaxy S9 notification panel, Galaxy S9 SIM card, Galaxy S9 status icon, mobile network, SIM card manager, SIM card status, two SIM cards. If you'd like to remove a number from your forwarding list, select the number you wish to delete, tap the menu icon (upper right-hand corner of your screen), press Delete number, and tap Yes: 2. How to Disable “Call Waiting” on iPhone to Stop In-call Interruption. Note: To forward calls from an extension to another number in Account Manager, the legacy version of Virtual Office Configuration Manager, click here. We show you how. When you have an active call in progress, the name and number of the contact you are talking with and the duration of the call is displayed in the Calls screen, as shown next. How to delete the caps lock when i click number 1 in laptop because. Making a video call on my mobile phone (FaceTime) Cancelling all diverts on my mobile phone. Enter the phone number and select Save. Call Basics. Because of this, you will have to constantly check recent call list to see if you had any missed calls. Have the same issue playing around with the TEL app under Operator Info changed the voicemail setting to default and then this happened turned it off and restarted all good. If all you want to do is receive calls on your cell phone, then add a virtual extension. The voice call icon has been replaced with a “+” icon so that you will be able to make both voice and video calls from the contact list. If the audio quality is still not what you would like it to be, you can touch Noise reduction to turn off the feature. When call forwarding is turned on the Call forwarding icon will be displayed in the Notification bar. Tap the trash can, select the numbers you want to unblock, then tap REMOVE. Note: To change the call forwarding number, edit the number as desired then select UPDATE. This application supports standard call forwarding (forwards all incoming calls without ringing first). Went to change Access Point to add the Safaricom Network for data use and there is no function to Add APN, also was getting a pop-up saying there was a non-Verizon Sim, but I could call and text. 10 UNEP Intern interview questions and 10 interview reviews. Tap the New icon to create a new quick message, tap a message to edit it, or tap the Delete icon to delete a message. 5 Use the toggle to enable or disable Notification reminders 6 To change the interval at which you wish to be reminded, choose Reminder interval, then select your preferred interval time 7 To choose which types of notifications are repeated, tap the toggle next to the applicable app. If your number is diverted TO someone else's phone, you can test this by calling your own phone. When the icon appears you can drag down the notification panel and select. Enter the 10 digit number and select Enable 10. One collection can have up to 256 icons if you are a registered user or 50 if you are not registered. When a customer call comes in the web browser notification pops up telling there is an incoming call and it is forwarded to the number, but my personal phone doesn't not ring or get a call. To block a contact on Phone call service from the Phone app. Remember to turn off Call Forwarding to receive calls directly on your iPhone again. THere are 3 choices you can make to start a call. If you want to know how to silence Moto G ringtones and notifications, this guide is for you. Use Call Forwarding if you need a long-term solution, or Airplane Mode for shorter. Step 8 of 12. Notification settings To change a notification setting, on the home screen, swipe down from the top of the screen. Voicemail Checking your Voicemail is basically like dialing your own number from your phone, so don't forget that regular airtime charges apply when you call your Voicemail on your phone and long distance charges apply if you check your Voicemail from outside of your home area. Microphone transmits your voice and ambient sound during voice calls and voice. © 2019, IPHawk. Since then, several times per day I notice there is an icon in the taskbar at the top of the screen which is of a phone and an arrow pointing to the right. Press & hold the icon you want to move, and drag the icon to your desired screen. tap the Phone icon. Note: You are charged a higher rate for calls you have forwarded. Step 1: Tap the Messages icon on the home screen. Scroll to and tap Call forwarding. Hello I am only able to see recent and frequent chats only while forwarding the message. With Call Forwarding, you can forward your mobile calls to another phone number, like your home or office number. 7 of 9 Delete. Calls to your old number will get forwarded to your new one, and you’ll never miss an important call because someone forgot to update their address book. To send a specific number (contact) to the message's black list, touch the Block List option and then either add a number, find a contact or select a message from your Inbox. Enter a number where all calls will be forwarded. 1 inches display, featuring Super AMOLED with 16M colors, 2GB Ram and up to 32 GB storage, on the CPU side, it is equipped with a Quad-core 2. Press Call forwarding. By the end of 2014, the bank had an impressive Android app that lets you do almost everything you could do through its online banking portal. TURN CALL FORWARDING OFF : From the Call forwarding screen, select Always forward then select DISABLE. On the Home screen, click the Sound and Alert Profiles icon. 2012-January Archive by Thread. Google has announced a massive redesign of Gmail, perhaps their most ambitious project yet. To disable call forwarding, swipe down from the top of the screen. Up popped a notification to say that call forwarding was active, even though it had never been enabled. Samsung Galaxy Note 8. · You may make an e-tutoring appointment before your draft is ready and later use the folder icon at the top left of the schedule to attach documents to that appointment. Add icon to home. Turning the key lock on my mobile phone on or off. contact us. But before leaping on the solutions, let's dig on reasons to grasp why you can't make or receive calls on your iPhone. There are some. The following icons may appear in the Status Bar. how do i make it go away?. If you change or delete an Internet or MMS setting by mistake, download the Internet and MMS settings again. Make and receive phone calls without picking up your iPhone. ----- This tutorial is about how to deactivate call divert. Numbers that are not long distance but require an area code: Enter the 7-digit phone number. To access the Quick Access menu, swipe down from the top of your screen with two fingers. Depending on your notification settings, the phone will play a ringtone, vibrate when you receive a new text or multimedia message. Select the Enable - Forward all calls to check box to forward all calls to a desired number. Scroll to and tap the Call forwarding switch to turn on. Whether it is because your phone storage is full, because you want to protect your privacy or because you do not want to keep any memory of someone, deleting your text messages can be essential. Activating and Deactivating Call Forwarding. Turn Off: Dial * 7 3. Enter the desired forwarding number where calls are forwarded to. Click Save to apply your changes. Go to the Settings app on the iPhone. On a home screen, tap and hold an app icon and drag it to folder. Your carrier forwards your unanswered calls to Google Voice, so you have to disable your carrier's Conditional Call Forwarding No Answer/Busy. When the feature is on, the icon will appear green. Restart the phone and icon should no longer appear. Get started, and forward your calls to wherever you are with Skype. Voicemail is disabled for. Safaricom! Am really annoyed with you. a notification appears where you can choose to accept or reject the call. Make and receive phone calls without picking up your iPhone. Press the menu icon. So, this is how to forward a text on Android, how to forward entire text conversation on Android, and also how to forward multiple text messages on Android. Steps to Remove Voicemail Notification on Honor 7X: There are actually two different methods that are helpful in this matter. My target phone is an AT&T cell phone, also use Obi. To forward all calls another number: In the Skype for Business interface, click on the settings icon. Find "Voice call". When a new call is received: The red light on the handset will flash. However, if required internal calls and or hunt group calls can also be selected. This wikiHow teaches you how to forward or divert incoming phone calls to a different phone number. You can still pick up on your phone, which will make your Mac will stop ringing and vice versa. How to Make Calls Go Directly to Voicemail on Samsung Galaxy. the caplock turning on. Press Directories button 2. Open the dialer page. Under Calls, turn on Get email alerts for missed calls. You can choose whether the app should vibrate or ring your device when a call from a white listed contact comes through. After a recent trip abroad the Samsung Galaxy Nexus that was being used was turned off from Aeroplane mode. Technically this is actually a call divert (call forwarding) to the number inside the activation code [**62*0722199199#]. 1 and KitKat devices. It is much faster not to mention I don't have to fret about missing any calls, though I can cumbersomely answer them using the modem. When Call Forwarding is activated, you may hear a brief ring when someone calls you, but you will not be able to answer calls on that line until Call Forwarding is canceled. Touch and drag the status bar further down, then touch the Settings icon to access all Settings. Important Information for iPhone 5 owners: Update your iPhone to iOS 10. To turn off Call forwarding, press the Left soft key Scroll to Deactivate , then press the Center nav key. Accept the confirmation and from then onwards, you won’t receive any calls or texts from that particular number. Calls to your old number will get forwarded to your new one, and you’ll never miss an important call because someone forgot to update their address book. Auto answer:Sets the time before a connected hands-free device automatically answers an incoming call. If you've got a voicemail on your iPhone that you need longer need, delete it by following these steps: Tap the Phone app to launch it (if you're already in the app and just listened to a voicemail, skip to step 3). How to remove calls and SMS block on Safaricom. Press the menu icon. If you enabled Google Voice voicemail for your cell phone, disable Google Voice voicemail now. Settings > Apps & notifications > Notifications > Allow notification dots. LIPA NA M-PESA The pop-up feature will also apply to the Lipa Na M-Pesa pay option. To accept the incoming call and place it on hold. Back at the “Forwarding and POP/IMAP” menu you’ll now see the forwarding disabled by default and the new address listed (as seen in the screenshot above). Press the phone icon on your home screen. Press the Menu Key > Swap calls to switch between the two callers. Tap the indicator next to Call Forwarding to turn on the function. When a call is in progress, the line buttons will turn green. Swipe up from the bottom of the screen to bring up Control Center and then tap on the crescent moon icon to enable it. Enter Youtube, then tap Search. To manually update. To send a specific number (contact) to the message's black list, touch the Block List option and then either add a number, find a contact or select a message from your Inbox. ----- This tutorial is about how to deactivate call divert. Tap settings. To Make a Conference Call: Add-on (up to one outside + three inside parties Page 12 Short Flash. To disable call forwarding, swipe down from the top of the screen with one finger Tap the Call Forwarding notification. com and manually add any and all numbers you never want to be able to leave a message again. For anyone with this problem, all I did was go to settings/phone/call forwarding. The features in this useful Android hacking app include collecting information like contacts, call logs, messages, and location. [view screenshot] Choose Call Forwarding from the left column. In the drop-down menu, click Forward calls to > Do Not Forward Calls. ) or they're getting an unknown party, view this. It does this because PBXs are generally programmed to forward busy or unanswered calls to another extension. Divert calls to another number Key in the required number. On Exchange it is "You forwarded this message on mm/dd/yyyy hh:mm AM" next to a small blue icon with an "i" in it. If you find that you need to step in to assist a user in updating their personal information or their account, you can do so by following these instructions:.